How the St. Louis Public School System Successfully Partnered with Supplemental Health Care
School systems throughout the United States are being asked to do more with less as budgets get tighter and their resources are stretched to the limits. One of the biggest challenges for school administrators today is providing the therapy and nursing services necessary to support their student population. From managing their district’s day-to-day staffing requirements to preparing for incoming student assessments and ongoing student Independent Education Programs (IEPs), school officials across the country are responsible for making sure their students are prepped to receive the care they absolutely need, all school year long.
This coupled with the rising trend in students requiring additional services and tightening federal standards have prompted many districts to search for expertise in helping them manage this challenging landscape.
Not too long ago in 2014, the St. Louis Public School System found themselves facing these challenges with a not unfamiliar budget crisis in addition to an expanding student population requiring additional therapy and nursing services. There was real concern within the district that they would not be able to provide quality care to their students. The problems they were facing were many:
- Staffing shortages throughout the district including PT, OT, and Nursing professionals.
- These staffing issues were straining the budget because of the increased spending on temporary employees.
- The district was saddled with inefficient state vendor lists and an unmanageable bidding process.
- There was an immediate need to reduce spending on related services and nursing staff without sacrificing student care quality or risk government fines.
To address these escalating issues, St. Louis Public School officials turned to Supplemental Health Care to develop and implement a Managed Services Provider (MSP) program. To respond to the challenges, Supplemental Health Care, working closely with school administrators and special education managers, initiated a dedicated account team to support the related services and nursing hiring needs in the district. A centralized technology platform was utilized for all ordering and fulfillment activity leading to improved transparency and system controls. In addition, standardized rates were negotiated across all staffing vendors used throughout the district and compliance procedures and performance tracking were implemented.
“I would recommend Supplemental Health Care to other school districts looking for a strong partner to fill needed health-related staffing vacancies,” stated (former) Director, Special Education, Dr. Adrienne Lacey-Bushell. “They are responsive to our needs and help us stay within our budget by finding ways to save the district money and provide care that meets the needs of our children without sacrificing quality.”
To date, St. Louis Public School District continues to realize benefits from their partnership with Supplemental Health Care’s School Division. Within the first twelve months of the program, the results have exceeded any initial expectations, including:
- First-year savings of $60,000
- A 20% reduction in agency bill rates due to the standardization process implemented
- Increased the vacancy fill ratio to 100%
- A reduction in billing and payment errors and administrative time investment
- The implementation of a single operating platform provides uniform requisition and timekeeping, vendor performance tracking, and workforce usage analytics
“The staff at Supplemental Health Care is great,” stated Victoria Glaspy, MBA, Director St. Louis Public Schools. “They never hesitate to work out any issues we may have and are always available to support us in whatever manner we need. This is the best vendor staff I have ever worked with and would never hesitate to recommend Supplemental [Health Care] to anyone.”
The Supplemental Health Care’s dedicated Schools Division is supported by a network of local offices, business development professionals, and the travel nursing and allied divisions. Our school staffing solutions are customized to address the different realities and challenges that exist within individual school districts. From sick call/same day fill-in coverage, vacation and flexible short-term coverage to full academic-year coverage, whatever unexpected or planned need you have can be addressed through Supplemental Health Care’s school staffing solutions.
For more information about how Supplemental Health Care can help your School or District overcome your Therapy and Related Service, School Nursing and Student Services staffing challenges, visit us on the web at www.shcschools.comor contact me, Keiley Giboney, at 866.835.8091 firstname.lastname@example.org.